Leave feedback from an order, review buyer feedback, or let the app post positive feedback automatically. Feedback tools are available on the free tier.
Leave or reply to feedback
- Open an order and find its Feedback card.
- Choose the rating, enter your comment, and submit. Check the card for the result before retrying.
- Open the Feedback page to search or filter feedback by marketplace and rating. Use No reply yet to find received BrickLink feedback awaiting a reply.
Turn on automatic feedback
- Open Settings → Feedback.
- Turn on Enable auto-feedback and choose the marketplaces to include.
- Choose When the order is shipped, or After the buyer leaves feedback (BrickLink).
- Edit your comment pool and save. The app chooses a comment from that pool for each eligible order.
Automatic feedback is off by default and posts positive feedback only. It applies to eligible order transitions after it is enabled, rather than posting to all historical orders.
Check the result
Review the order’s Feedback card. If a post fails, check the error and use Retry after correcting the problem. Feedback failures do not stop order syncing or inventory deductions.
BrickOwl differences
BrickOwl does not provide an API for importing received feedback. Its automatic feedback uses the shipped trigger even when you choose the buyer-feedback trigger for BrickLink.