How do I connect my BrickLink store?
Go to Settings, enter your BrickLink API consumer key, consumer secret, token, and token secret. You can generate these in your BrickLink account under API access.
How do I connect my BrickOwl store?
Go to Settings and enter your BrickOwl API key. You can find this in your BrickOwl account settings.
How often do orders sync?
The app automatically checks for new orders. You can also sync manually from the Orders page, and setup includes an initial sync. See How It Works for details.
Why didn't my inventory go down when an order synced?
Automatic deduction only applies to new orders after inventory sync is enabled and has completed at least once, while you have an active trial or subscription, and when the order date is after your inventory baseline. The first historical import does not deduct stock. Cancelled orders are skipped. Check Inventory Audit for logged changes.
What's the difference between push and order deduction?
Order deduction runs automatically when a new order syncs and reduces quantities for that order's parts. Saved app edits also send changes automatically. Manual Push inventory is available for reconciliation or recovery. See How It Works.
Is my data secure?
Yes. All API keys are encrypted at rest. We use industry-standard security practices and never sell your data. See our Privacy Policy for details.
How do I cancel my subscription?
You can cancel anytime from your Profile page. You'll retain access until the end of your current billing period.
Need more help?
Reach out to us through the Contact page or email contact@wrinklydogsoftware.com.